Samlesbury Hall

My partner and I were married at Samlesbury Hall, and while the venue itself is undeniably beautiful, our overall experience was sadly disappointing due to several avoidable issues that significantly impacted the enjoyment of our day. We chose Samlesbury for its charm and atmosphere, but ultimately felt let down by how many details were either overlooked or poorly communicated. We spent a lot of time planning our wedding carefully, yet on the day and surrounding it, we encountered a number of problems that could, and should, have been prevented by a more attentive, organised team. Key issues included: - Ceremony music: Playlist wasn’t looped, leaving guests in silence before the ceremony. - Non-alcoholic drinks: Pregnant guest wasn’t offered the alcohol-free prosecco we arranged. - Glow sticks: Staff misunderstood these were part of our entertainment, used only in final 30 mins. - Ceremony privacy: Groom saw me walking up from the window, despite being told this wouldn’t happen. - Parlour access: Room was locked without warning, our photo prop was barely used. - Bar: Free drinks weren’t communicated to guests, many paid unnecessarily. - Dietary needs: Dairy-free desserts weren’t set out and weren’t offered unless specifically requested. When I raised concerns after returning from my honeymoon, I received a defensive reply dismissing nearly every point. The tone lacked empathy, and there was no acknowledgment of the stress and disappointment caused, despite us being polite and constructive in our feedback. While no wedding day is perfect, the number of miscommunications, lack of flexibility, and passive attitude in the aftermath left us feeling hurt and frustrated. We put our trust in Samlesbury Hall to deliver a smooth and joyful experience and instead spent too much of the day problem-solving. Unfortunately, I cannot recommend Samlesbury Hall to future couples unless there are significant changes made to how they manage and support their events. A beautiful building alone is not enough when the service behind it does not meet the expectations of modern weddings.

Samlesbury Hall was the second venue we saw in person and we instantly fell in love with it. The hall and grounds are absolutely beautiful, the team of staff there are amazing, and the food and attention to detail was incredible. We could not be happier with our decision to have our wedding day at the hall. It's unique character and sequence of rooms that mean you have the whole day there from start to finish - with the old chapel for the ceremony, beautiful great hall for the wedding breakfast, relaxing scenery, conveniently placed courtyard and bar, gatehouse and shepherds huts for accommodation - it is the ultimate wedding venue. Our guests loved it - commenting on the wonderfully elegant yet relaxed atmosphere. The communication leading up to and following the wedding was fast and informative. We felt in safe hands every time we touched base with the team both via email and our in person meetings. The friendly nature of all the staff and their ease at delivering brilliant service made the whole day flow smoothly. The one minor issue we had was dealt with quickly with no fuss whatsoever. Honestly nothing could have been better and we are so thankful to the team there!

Samlesbury Hall is a fantastic venue to have a wedding. Chester and the team looked after us on the day expertly. All of the staff are very supportive and try to accommodate the needs of the guests. We had lots of different dietary requirements and Samlesbury Hall were able to deliver without issue. The venue on the day was stunning. All of our guests commented on how good the staff were, the venue and the food. We had a lot of guests stay in the shepherds huts. They loved being on site.

Just a quick message to say thank you to all the staff who looked after both myself & Anthony on our wedding day on the 23rd Nov (especially Rebecca & Naomi). The day was amazing but a shame we couldn’t have ordered the weather.

Friday was incredible. Thank you so much! Everyone has complimented both the venue and the staff and we couldn't have been happier with our day.

We had the most amazing day and you and your staff were Incredible from start to finish. I wish I could do it all again. From the moment we saw it we were completely in love. But I also had one requirement, I needed bangers and mash and creme brulee and you were the only venue that supplied it! So it was a complete win, win.

Me and Tom wanted to pass on our thank yous to the whole wedding team at Samlesbury Hall. We had an incredible day yesterday, easily the best day of our lives! Naomi, Chester, and Paul were fantastic, and the whole team have been great throughout all our communications over the past 10 months. It was honestly it was absolutely perfect!

From the moment we viewed Samlesbury Hall as a possible wedding venue, we fell in love with it. The building was striking, the staff were very accommodating and the fact we'd have exclusive hire of the venue was perfect. The on site accommodation was also an added bonus. Before our wedding, we were able to have a food tasting with our family and had a few meetings booked in to discuss our wedding plans! On the day, everyone complimented our choice of venue. It was beautiful. The team at Samlesbury were very attentive throughout the day, they decorated the room as we had discussed and it was perfect. They made sure everyone was where they should be at the appropriate time and helped manoeuvre guests to the appropriate room when big events such as the first dance / cake cutting begun. The day ran so seamlessly, our guests even commented on this afterwards! I'd highly recommend booking Samlesbury Hall as your venue, you'll have an unforgettable experience and your day will run smoothly thanks to an amazing team!

We had the most perfect, stressfree wedding. Our dream was to have the ceremony outside but with the British weather we weren't sure it would happen. Chester and the team prepared both the chapel and the lawn "just in case". Luckily the weather played ball and we had the most glorious outside ceremony. The rest of the day just fell into place. The guests loved the venue, the atmosphere and the food. The afternoon tea went down a storm and was a definite talking point. We cannot thank Chester and the team enough for everything they did to ensure our day was one to remember. A quick shout out to the young waitress who dropped some drinks and ended up in tears - please don't worry about it, nobody was hurt, nothing was broken and you ruined nothing. Things happen, it's part of life and we just hope you are OK now and not too upset by it all. Xx P.S. We'll send some photos over when we get them x

We honestly could not have asked for anything more from our venue. It was absolutely the best day of our lives, and we have Samlesbury Hall to thank for that. The staff could not have been more helpful and accommodating. It was absolutely perfect.