We are writing to thank your team at The Palm Court Hotel in Aberdeen for our fantastic Wedding Experience on 11 September 2021.
You were all magnificent. We couldn’t have asked for a more supportive team of people to have around us in the planning and on the wedding day itself.
From the moment we first saw the Palm Court and dealt with the fantastic team we knew we didn’t want to get married anywhere else.
Of course, none of us knew what was coming our way in March 2020. But despite all that disruption and delay, your team was with us every step of the way to reassure us and make sure we knew that you would do everything you could to give us the best experience. From changing dates of an entire wedding to the small fine details, The Palm Court got everything spot on all the way through.
Booking accommodation was simple for all the family and friends and at a rate that made it accessible to all. And the rooms were all so beautiful and everyone who had one was so impressed.
When we came in for our menu testing, as always, the staff looked after us impeccably. They couldn’t do more for us. And the food was perfect, exceeding any expectations we may have had by far. Even more impressive was that on the day, the food was of the same high quality (even if delayed somewhat by the world's longest father of the bride speech!!)
And the day itself was nothing short of a dream. And we truly believe that that wouldn’t have been achievable without your magnificent team. The experience enjoyed by everyone was incredible. People who have been to countless weddings still remark to us at the remarkable job of the Palm Court Hotel team.
And that is because your stunning venue is wonderfully accentuated by the staff and all the effort they put into looking after not only us but every one of our guests. The feedback on the staff we got was amazing, people were just blown away by every aspect of the Hotel.
Every single member of staff was wonderful to us and all our guests with very special mention for Sharlene and her amazing organizing beforehand, Jenna who looked after us at the top table and helped us with our music playlists and Barman Shane who made sure the bride had her favourite drink of long vodka.
And of course, yourself Bev. I’ve seen many people MC/run weddings at close hand and I’m not sure I’ve ever seen anyone do it better. The staff are also in your image. Conscientious, caring, attentive and hard working. They are all a massive credit to your leadership, and you should be very proud. We think it is beyond debate that The Palm Court Hotel is the very best venue Aberdeen has to offer.
Thanks so much for making our day so special and sorry it took us so long to write this letter. You can be sure we will be back for dinner and who knows what else before too long!!