One word ‘WOW’
We started going to Salford Hall about 9 years ago. We quickly decided that it would be a perfect location for us to get married. We booked the it in 2017 for a 2020 wedding. Because of Covid this had to be postponed for a year, all we can say is it was worth the wait.
Since being under new ownership the property has undergone an extensive refurbishment which is ongoing, which surprises us as we didn’t think you could improve on perfection. The hotel was immaculately clean throughout.
All of the staff were polite and friendly from the top management to housekeeping.
It says a lot when you have the hotel manager, Douglas, assistant manager Javier and general manger of Europe Scott, all helping out with serving the wedding breakfast or helping in the kitchen.
All of the waiting staff were very attentive and nothing was too much for them, especially Susannah and Andy.
The receptionists, Ella, Pippa and Lucy as well a the wedding co-ordinator Elise, were all friendly and always had a smile on their faces which was commented on by many of our guests. Nothing was too much trouble and they went above and beyond what was expected.
Elise worked tirelessly and liaised perfectly with all of our suppliers. She oversaw the serving of the wedding breakfast in a totally professional way, ensuring the food came out to each separate table together and those with dietary requirements received the correct food. We are sure she must have a super-power. All of the food was excellent and compliments need to go to the chef and team.
The housekeeping staff were always active but stopped working to let you pass them. The towel sculpture, in the honeymoon suite, was a lovely touch, and although we never found out who made it, we consider them a treasure.
Overall, the setting and the staff made our wedding so special and we will treasure the memories forever. Thank you all at Karma Salford Hall for an unforgettable day.
All of the staff are a credit to the Karma group.
We cannot wait to see you all again.