We booked Barca Bar for a May wedding. Went for a meeting in November, both took the day off. No-one turned up for almost an hour.
When we went we realised we wanted an additional room and increase our guests, when we said we wanted it and was added, we were then told renovations will be done and completed by end of January/beginning of February.
Some, at best, patchy communication throughout with two contact points leaving without us being informed.
We then became concerned that the building work, promised to be completed end of Jan, was not going the done as we had no communication of progress by Mid-March.
We finally received written assurance from Barca Bar (after a few weeks of chasing) that the suite would be ready and duly paid monies owed. Then two weeks prior, we were informed that it would not be ready and no alternative was offered at first.
A less than suitable alternative was then offered which we had already viewed and deemed not suitable.
We were then offered a full refund in writing, TWICE, which they then reneged on just two days before our handily rearranged wedding. I believe this was a malicious ploy and caused a lot of hurt.
Almost 3 weeks on and they have barely been in contact even refusing to acknowledge our solicitors email for over 10 days.
Would avoid this place at all costs, very unprofessional, unorganised and downright nasty at this point.
Our experience was poor communication, broken promises, lots of wasted time and even more wasted energy trying to get our money back.
Working with another venue, we experienced way better service and support for our wedding and had a great day.We booked Barca Bar for a May wedding. Went for a meeting in November, both took the day off. No-one turned up for almost an hour.
When we went we realised we wanted an additional room and increase our guests, when we said we wanted it and was added, we were then told renovations will be done and completed by end of January/beginning of February.
Some, at best, patchy communication throughout with two contact points leaving without us being informed.
We then became concerned that the building work, promised to be completed end of Jan, was not going the done as we had no communication of progress by Mid-March.
We finally received written assurance from Barca Bar (after a few weeks of chasing) that the suite would be ready and duly paid monies owed. Then two weeks prior, we were informed that it would not be ready and no alternative was offered at first.
A less than suitable alternative was then offered which we had already viewed and deemed not suitable.
We were then offered a full refund in writing, TWICE, which they then reneged on just two days before our handily rearranged wedding. I believe this was a malicious ploy and caused a lot of hurt.
Almost 3 weeks on and they have barely been in contact even refusing to acknowledge our solicitors email for over 10 days.
Would avoid this place at all costs, very unprofessional, unorganised and downright nasty at this point.
Our experience was poor communication, broken promises, lots of wasted time and even more wasted energy trying to get our money back.
Working with another venue, we experienced way better service and support for our wedding and had a great day.