Hi Sarah and all of the Trevenna Team,
All I can say to you is that you guys are simply amazing. All of our family and friends have not stopped going on about the Trevenna team and how perfect the day was.
Housekeeping- the place was spotlessly clean, up until I put my dusty footprints all over the place (sorry about that) and thank you to Mandy who offered to send cleaners back in. The barns are very nicely presented indeed and you can see how hard the team work.
Catering- Wow, just wow! I am still 100% blown away at how flexible and accommodating Trevenna have been about our very long and complex list of guest dietary requirements. Both our Mums are fussy eaters, we had a few guests that were even fussier and of course the entire menu created just for my vegan good friend, will forever be know as The Buzz Menu. What is more you got it absolutely spot on for everyone, I went round and checked on all the dietary requirement guests on the day and they were so happy with what had been provided and the effort you had gone to for them. This is one of the things that really made the wedding for me, the people we care about the most were looked after so well and despite dietary requirements they didn’t miss out on anything. The quality and quantity of the food was amazing as well, everyone is raving about the food and claiming to have put on a stone in 2 days! Thank you Mandy for coordinating all of this, you did such a fantastic job and thank you to the whole catering team for delivering perfection.
Bar staff - Matthew and Luke did an amazing job for us on the first night, they are so personable and friendly and we loved chatting to them. The team on the second day were also fantastic but Matthew again stood out for us, he totally embraced shelleyfest and his personality and humour shone through. Making a connection with the staff like that made the event so much more enjoyable and I knew if I needed something I could give Matthew a shout and it would be sorted. Thank you, thank you, thank you!
Management / organisation / communications -
We have been so well looked after and again Trevenna's flexibility was just amazing, we were making seating changes just 2 days before the wedding and this was all done without any fuss or protest. I have had a lot of communication with Daniel and have to say he has been incredibly helpful, answering sometimes numerous emails from me a day and making several changes until we had everything we wanted spot on. I understand that Daniel works at night and puts his emails on a delay so that clients receive them within office hours. In one of our emails I mentioned to Daniel that I very rarely sleep at night and he could feel free to remove the delay when emailing me, he remembered this and that meant that we were able to have a few late night email exchanges to get some last minute bits sorted which was perfect for me. This personal service is what makes Trevenna so special. And of course thank you Jonathan, you are fantastic and our guests have all commented on how lovely you are.
Event host - Sarah you are superwoman! We felt entirely confident with you, whenever we needed you there you were as if by magic, you anticipated everything and kept us calm. You are absolutely fantastic at your job, we were so lucky to have you with us. Obviously we had hoped to get married outside but the weather wasn’t on our side, you kept us updated throughout the morning, explained the issues clearly and helped us to make the best decision. So many other venues would be directive but with you we felt completely consulted and involved in the decision making. You must be absolutely exhausted after an event because you do not stop, you are like a blur whizzing around making everything just so. Thank you for your support, your hard work and your friendliness. We really felt that the team at Trevenna were friends rather than venue staff and we miss you guys!
I have absolutely no negative feedback for you, perfect venue, perfect team, perfect day. We feel really sad that it is over now and we won’t be in contact with you all.
Thank you all again, keep up the good work, don’t change a thing because what you do is perfect.
Much love to you all,
Corinna and Shelley