Good morning Charles
I wanted to write to you personally to ask if you would please pass on our “appreciation and gratitude” to all your team, following what I can only describe as one of the most amazing weekends of my life, as we joined our daughter Olivia, now our son-in-law Ryan, granddaughter Isabelle, family and friends at the Inn, to celebrate their wedding
As Father of the Bride, my job was to ensure that everything was just perfect for the couple on the day and I need not have worried, as we were in the very safe hands of Andrea from your Wedding team. From the moment we paid our holding deposit 2 years ago, Andrea and her team have managed our booking with great care and attention to detail and even the most miniscule of questions have been answered and/or resolved for us: - we really couldn’t have been in safer hands
Although the Wedding team were superb, I wanted to highlight your other departments for their time & effort in contributing to our wedding celebration:
We arrived on mass at the Inn last Friday lunchtime and welcomed instantly by your check-in staff, who accommodated where possible, early check-ins and made us feel so important and comfortable: - thank you
Your bar staff then carried on looking after us, as they accommodated my request with a platter of sandwiches, not part of the lunch menu, but regardless, accommodated us. We had a joke and a laugh with the team and instantly felt relaxed and at home: - thank you
The afternoon and your Wedding team had already been hard at work, setting up the marquee, that looked spectacular. Andrea personally helped me empty my car with all those additional things we had brought down, she is tremendous😊 Her assistance carried on into the evening, as she accommodated us as a large party that wanted to sit together for dinner, making us all feel so important
On the morning of the wedding and as a parent of the wedding couple, I was up very early. All I wanted was a pot of tea and your early morning team accommodated me with kindness and professionalism. I sat at the window of room 6, taking in the view and all was well with the world.
Breakfast was fantastic and all the restaurant staff looked after us all so well, with 1 member of your team even giving me a positive weather forecast for the day: - absolutely fantastic bunch of people. The team were also busy looking after the bride, bridesmaids and mums with continuous room service as they got ready: - thank you all
The wedding arrived and back into the safe hands of the wedding team. I never thought that any wedding would beat my wedding to my wife Jo, but this one “knocked it out of the park”!
The drinks reception
Wedding Breakfast
Service with smiles
Outdoor firepits
Resident’s bar
Superb...