Stourport Manor Hotel

Our wedding day itself was lovely, we had our perfect day and the experience on the day was amazing, but it was not without it's faults. So be prepared if you book the hotel, whilst the venue is lovely, you need to be very on top the planning. The positive things are the venue is beautiful, the hotel itself is good once you're there, the food was delicious, the facilities are great, there's a red carpet, great space for the meal and dancing, private bar and toilets and the bandstand. If you want to have your guests stay at the hotel, be prepared for a lot of problems. We had to make several phone calls over the months leading up to the wedding as the reception team kept telling guests there was no room left on our room allocation even though there was plenty of space. Guests were also constantly told wrong information about meals included with their stay. The hotel changed hands in between us booking and our wedding day. This in itself wasn't a problem, but no one told us for a few months. Anything that we needed from the wedding coordinator had to be constantly chased from us. On the day there was a marquee with metal chairs there that no one warned us about. We sat down for the wedding breakfast on schedule, yet 1 hour and 20 minutes into the meal, no one had been served their main course. All the tables were served at completely different times and it made our evening reception start late, with evening guests hovering by the door when speeches were happening. The staff didn't have the table plan (despite us having provided this to the venue) and kept rudely asking guests if they remembered what they ordered 6 months prior to the wedding. The hotel itself was very short staffed. They also hadn't been told what they needed to do, even though we printed several sets of instructions and emailed them over, for example our arrival drinks should have been outside with garden games and this had not been done, so we had to tell them when we got there. Overall we had a fantastic day and Stourport Manor was still our perfect venue. Hopefully these issues will be ironed out with the new owners soon. Would still highly recommend as a wedding reception venue.

Hi Amie, I just want to take the time the say a massive thank you to everyone at Stourport Manor but in particular yourself. You made our day as perfect as we could of ever imagined. Collete made the venue look amazing and so beautiful, we have had so many comments on the decor and then Jason helped us party the night away with the great music and entertainment. Please pass on our thanks to them. Once again thank you for making brilliant memories on a day that we will never forget. Amy & Shaun xxx