We had searched a few places as potential venues and had even booked a place for our October 2020 wedding. Having organised a work event with Bryher Fuller at Shendish, I was so impressed by her bright positive attitude and calm, organised approach that I asked her to provide me with a quote for our wedding, just on the off chance it would be a venue we could afford! Upon receiving the quote, we didn't hesitate to cancel our already booked venue, and sign a contract with Bryher. We did negotiate slightly as some items on the package were not important or necessary to us, so she made some alternative suggestions, re-worked the budget to suit and saved the date for us. She did all she could to accommodate us.
Part of our package was a food tasting evening which we loved. We tasted the wines, met the chef and had a wonderful evening in the attentive care of the hospitality team. We were invited to visit any time we felt the need and Bryher, always prompt and efficient, made sure she was there to see us, answer our questions and respond to our emails and calls.
When the pandemic hit and our wedding was clearly not going to happen (not in the way we had planned and we were not prepared to compromise on) we approached Bryher and her colleague Aimee who was helping us while Furlough schemes had an impact on staff, hoping we could make a change to the date, fully expecting there to be some problems. We need not have worried. She picked our wedding up and popped it straight down into a new date for April 2021. No problem, no question, no stress to us. If we weren't already impressed by her, and the team, then we certainly were now.
When Christmas came and went, and it became clear again that we were not going to have the wedding we wanted in April, the whole thing was moved again to October 2021. No drama, no fuss.
The run up to our day, and the day itself was a dream. Every single detail was carefully checked and accommodated without question, with great suggestions to improve upon our plans. I spent the morning getting ready knowing and trusting that Shendish, Bryher, our Duty Manager on the day Ethan and the hospitality team were all on our side, doing everything possible, and more, to make sure our day went well. They stepped into roles outside of their job descriptions, they were visible and present all day and remained highly professional and unobtrusive.
Thank you to all at Shendish, Bryher and Ethan in particular, for going above and beyond for us. Not only have we gained a new bit of jewellery and husband and wife status, we've gained some friends along the way.
Book Shendish for your event. They won't let you down. They wouldn't know how to.