Old Thorns Manor Hotel, Golf & Country Estate

We got married here in March 2024 and I would never recommended this venue to get married at. I felt extremely let down and disappointed in the venue and organisation on the day. I felt anxious, stressed, worried, and spent a lot of my time keeping on top of the event rather than enjoying my wedding day – this is not what any bride should have to deal with. I’ve listed below some things that happened on the day which affected my experience negatively and thought I should bring them to other brides attention so no other bride feels the way I did. •Firstly, when my bridesmaids and I were leaving to go to the Chapel it was heavily raining so we were waiting for the buggy as we were told it make a few trips to take everyone over however this was not the case. The buggy could only take myself plus two others and would not allow children, so my other bridesmaids and flower girls had to run in the rain in their dresses with their hair and make up done. They were not even provided with umbrellas! •A huge issue for myself and my groom was that our wedding photos should have been taken during the drinks reception, but this did not happen as Dani our wedding co-ordinator informed us there was another wedding walking around the venue with a videographer and a photographer, so we were not allowed to use the space. I spoke with my videographer and photographer about this, and they informed me the venue were being extremely difficult with regards to timings and that their hands were tied. Therefore, the only photos we had taken of us as a couple are a handful in the corridor. This is beyond unacceptable. As a married couple, photos are the biggest part of the day, and they are treasured for years after the wedding as a chance to reflect on the most magical day – this was taken away from us and we have barely anything to show for it. •As a result of the above we have a very limited timeframe to take photos, with our photographer trying their best in an awful situation, we had our photos taken after dinner in the corner of the room. Mine and my bridesmaids hair and makeup was not full and fresh, my child had eaten dinner, so he was agitated and tired, we had to miss our main course in order to ensure we had family shots, and we were standing in a corner of the room. This is not how I planned my wedding photos to be, and it certainly is not what was promised when I booked this venue. Another point is that our wedding evening was planned to start at 7:30pm, but we had no DJ and the tables had not been cleared by the point our evening guests were arriving. I spoke to the wedding co-ordinator and was told the DJ was in another wedding covering for a different DJ how this is okay? •I was in contact with Dani throughout the day and raised all of these concerns to her but felt as though I was met with a blunt, rude, and dismissive attitude. I did not feel supported or heard and spent the entire day with anxiety and stress caused by the huge disappointment that was the venue. We booked Old Thorns because of it’s reputation and with the amount of weddings they host, we trusted we would be looked after and have the wedding day we dreamed of. It is really sad that we were left with such a disheartening experience and after spending so much money on a day that did not live up to the expectations because of the venue.

" I just wanted to say thank you so much to you and Silvia and everyone who worked so hard to make our wedding such a fantastic day. It really was the perfect day! Silvia was absolutely amazing on the day and had every single detail in hand! The guest also commented on the quality of the food too as often it is very average at weddings but it was delicious and beautifully cooked "

" We also wanted to say a massive thank you for hosting our wedding! It went all to plan and the old thorns team were absolutely great! We had so many compliments on the function rooms and the accommodation, and particular thanks to you for being so accommodating and understanding in the planning stage! Hopefully we will be back for more weddings in the future. "

Just want to thank you for all your help over the past year with all my enquires! Myself and Carl had an amazing day! Silvia was great on the day, everyone had a lovely time! If you could pass in my thanks to Silvia also!

Thank you so much for all your help with our wedding We had the most amazing day! Even better than we could of dreamed of V was an absolute marvel, taking care of everything and everyone on the day, she is like a machine, she never stops! she's brilliant! Dian, the lady who was with myself and dad taking us to the registras was such a lovely lady and helped making me feel at ease The bar staff and kitchen staff were fantastic and everyone loved the food The DJ kept the dance floor moving and did such a good job We could not fault a thing it was truly perfect thank you We will be back in the future and already planning to come and stay on a tribute night with friends that also loved the venue as much as we did

OUTSTANDING - Its difficult to know where to start, I don't think there are enough words to articulate the thanks we owe you. OLD THORNS made our wedding day, the best day. Tiffany, our biggest thanks goes to yourself - you were our main point of contact for over a year and we really took advantage of that. We emailed you hundreds of questions, and you kindly and in a very timely fashion answered them all -nothing was too much bother (or at least you made it seem that way to us) Our wedding had some different/tricky elements to it and you handled it all with ease. Veryan, you are a forever in our hearts - you held our hands (sometimes literally) though those last few days of questions, unavoidable stress (from our family, not old thorns!), confusion and giddiness. We know the week of our wedding was extremely busy for Old Thorns with various conferences going on but you made us feel like our wedding was the most important and nothing was too much trouble. You allowed us to really enjoy the day - We didn't have to worry about a thing, we had 100% confidence in you and you delivered .