I got married here in July 2019. Taj was absolutely amazing as well as rest of the team. They really do work hard to make your dream wedding come true. I actually had been given another similar quote by a different venue near-by but with extra’s (helicopter, photography, outdoor BBQ, Rolls Royce etc etc) which was such a good deal but the only reason I chose Grand Station over the other place was because of their exceptional service. The other venue were more concerned with sales and getting money and didn’t care about what you wanted; whereas Grand Station was all about YOU and your wedding.
Taj was the icing on the cake. I was able to get hold of taj anytime: day or night and he was always there to help. He managed to pull a very last minute dessert package for me (I think I mentioned I wanted one literally a few nights before) and he came through. I had a chocolate fountain, live crepe’s, live waffles, cheesecake’s, candy floss, sweet cart etc. On top of that there was the photo booth, sparklers and dry ice machine. All in house and all taken care by Taj and the team.
There was one slight issue that I haven’t even mentioned to them because I was just so happy with their service and commitment. I had changed the timing of the wedding with one of the guys that I spoke to originally but I don’t think that was communicated with the rest of the team, so my guests arrived at 1, and the venue wasn’t set up till 2 (they still at the old timing written down on their system). YET they still made it work, there was plenty of canapés and drinks to go around beforehand. Like I said, I haven’t even mentioned it to the team as their SERVICE, and COMMITMENT was 100%.
If you’re thinking of having a wedding here I do recommend. There will be venues out there that might look better but you will not get this service anywhere else. And IF any problems do arise, they will definitely be able to sort it out.