DoubleTree by Hilton Edinburgh - Queensferry Crossing

The venue were incredible the whole day and every team member involved made us feel special and kept everything running smoothly. Massive thank you to Kirsti, Carmen and Robert who took care of everything. They were so professional and the venue looked beautiful. It couldn't have gone any better.

Hi Carmen I go to many many venues as part of my job and I can honestly say that doubletree is one of my favourites and that's purely down to the staff and how the venue is ran. On a personal note, as you know, my sister recently had her wedding at the venue and the day was absolutely perfect. You went way over and above find an alternative wedding cake when theirs didn't show up! absolutely amazing and something not every venue/coordinator would do. Thanks for all your help, Dean

Hi Kelly, Thank you so so much, we had the best day ever and couldn’t have asked for it to run any smoother! There was nothing but high praise from everyone including ourselves - all our guests commented on how professional, helpful and pleasant all the hotel staff were. We would also like to say a special thanks to Molly and Carmen who were both totally amazing. Thanks again to you all for helping us have the wedding day of our dreams! Kind Regards, Danielle and Gary

Thank you so much Kelly, the day was perfect, all our guests had a fabulous day/night. On behalf of my new husband and I we want to thank all of your staff that looked after us, special thanks to Carmen, she brought my vision to life. The man, oh I forgot his name, but he looked after us all day as well. We would definitely be back at some point in the future. Worth every penny! Chelsea

Hi Kelly, Just a quick email. We wanted to say thanks very much to you and Claudio and all the staff for our day on Saturday. Everything felt so seamless and was exactly how we wanted it to be. So many of our guests were complimenting the day, the food and the staff so we couldn't of asked for more! Thank you, Rebecca

Hi Kelly, We had an amazing time on Saturday and cannot thank yourself, your team and Claudio enough. Claudio on the day was faultless and we genuinely couldn’t have done this without him. Regards, Ross & Chantelle

Hi Kelly, apologies for the late reply, we flew out on honeymoon the day after the wedding so has been a bit all go. Huge thank you for helping us with our big day, your guidance and support was amazing and please pass on on our thanks to the team that day, they were absolutely amazing and everything ran so smooth. We had the best day ever thanks to you all. The feedback from our guests absolutely echo this also. Kind Regards Carly

Hi Kelly, Thank you!! Sorry, I’ve been on honeymoon and the wifi hasn’t been great! First of all, I cannot put into words how unbelievably amazing your staff were two Fridays ago…so get ready for a long email. Let’s start with Wilburt and Claudio. These men were nothing short of amazing. Two fantastic men, who do a fantastic job at what they do! I’m also sure there was another girl but I can’t remember her name, so apologies! Second, the tremendous bar staff. They were polite, kind and probably put up with lots of drunk people very professionally. Some of them even put money into our charity fundraiser which reached £400 so thank you to them. ❤️ Third, the food was fantastic so hats off to the chefs. I did pass this onto them during the evening but please let them know. Next, a thanks to the lovely lady that made me toast at two in the morning, the bar staff who jumped through when the bar was busy, the servers of the food, the girl who helped with the drinks reception in the evening and to the reception staff who accommodated one of our groomsmen last minute. And of course a thanks to yourself and Ruth for everything. Everything went so perfectly on the day and that can only be put down to your planning and organisation. Now last, but not anywhere least, Robert. That guy needs a mention of his own. What. A. GUY. That man worked his absolute socks off and by goodness did I make him. Nothing was too much for him and he did everything with class, professionalism and speed! Couldn’t have asked for someone better to help with my demands! 🙈 And lastly, a big thank you to anyone I have not mentioned who worked on the lead up and on the day itself to assist in the making of what really was the wedding that I had wanted. Your team are phenomenal and I can’t express how grateful I am. A very blessed bride xxx Thanks again for everything. Hollie xxxx

Dear Kelly, Susan and I would like to thank you for all your help and advice in the lead up and during Laura and Andy’s wedding We had a fantastic day and everything went so smoothly from start to finish,This was a result of your advice,organisation and attention to detail We would also like to thank all of the hotel staff,everyone from the front desk,restaurant ,bar and cleaners could not have been more professional and helpful Many of our friends and family have commented on the fantastic venue,setting and the efficiency of staff It was a perfect day. We wish you the very best for your forthcoming wedding and hope to be back at the Hilton in the future Kind Regards Alistair and Susan

Hi Kelly With apologies for the delay in sending this message - still not caught up with myself since leaving the Hotel on Monday …!! But on behalf of Les and I, and the new Mr and Mrs Sinton, a very sincere message of thanks especially to yourself, Wilbert and Claudio (outstanding personal customer service from you all - co-ordination and delivery absolutely amazing - truly grateful) but also to every member of your fantastic teams too who helped to deliver the most perfect and amazing fairytale day for the newlyweds/our family. Every member of staff delivered first class service and absolutely nothing was any trouble all. The venue looked absolutely stunning, the food was delicious and piping hot, the sax player definitely got the party started with style :), all the finishing touches by your teams just set the scene so beautifully and we were incredibly very well looked after from the moment we checked in on Saturday until leaving on Monday - we really had the most memorable wedding day and stay. My personal thanks to the very kind male member of staff - so sorry I didn’t ask his name - it was when he was serving the evening buffet - he offered to bring me over a much needed cup of tea just at the right time :) Our wedding guest feedback has also been fully complimentary - everyone had an amazing day/enjoyed their meals/the space set up/arrangements - we really can’t thank you all enough - absolutely well done to a first class team. Grateful too for all the bits and pieces being gathered together for us to take home - just notice the two umbrellas and confetti/basket seem to be the only things we’ve not picked up so we’ll pop by some time soon if okay to collect. With very best wishes and if you can share this message with your wonderful colleagues too I would be most grateful. Kind regards. Tracy