At the end of October we had our Wedding at the City Halls and Old Fruitmarket and we first wanted to mention just how amazing the entire venue and every single staff member was for the entire experience. The fun, friendly and attentive staff from moment one till the very last moment was an integral part of how enchanting the experience was.
We had several members of our party with additional physical needs as well as family members who can easily suffer from sensory overload and can be easily overwhelmed. How the venue and the staff dealt with both these issues was again a matter for high praise, quiet areas were set aside and when one guest went to find a quiet area with her friend to sit a random member of staff stationed in that part of the building offered to get them drinks and checked in on them. Some of our guests both daytime and evening had mobility issues and without even needing to be asked all staff in the venue went out of their way to make those people feel comfortable and supported at all times.
The support that was given to make last-minute changes and the level of support throughout the day was excellent. when the bride joked that they should have dressed in fancy dress and the staff responded by wearing fun, Halloween-themed headbands delighted us. When the groom asked for the evening buffet to be Tacos, the venue simply made it happen. We had a lovely experience trying the food, and many people complimented the food afterwards. We had several guests with dietary requirements including severe allergies and again these guests were catered to at an exceptional level, making them feel just as included as everyone else.
The venue was beautiful, the staff were exceptional, and we couldn’t have been happier with how magical they helped make the day. We could and have praised the venue to everyone we speak to.
Five stars!