Routemaster Bus London

We hired this company to transport guests on our wedding day, and it was an utter disaster. The bus broke down, and when my dad tried calling the manager and even asked the driver to do the same, no one from the company could be contacted. It was incredibly frustrating. To make matters worse, our wedding guests, dressed in formal attire, had to step in and attempt to jump-start the bus themselves, while the driver and conductor stood by aimlessly, offering no assistance. The lack of professionalism from both the staff and management was appalling. After weeks of emails back and forth, we did receive a refund and reimbursement for the cabs, but the company showed no urgency to resolve the issue on the day or in the days immediately after. I would never recommend this company to anyone—it was an incredibly stressful experience on what should have been a special day.

Rented a bus for my wedding last year. Brilliant service, brilliant staff and brilliant experience. If you’re thinking about it, WHAT ARE YOU WAITING FOR?

Weddings can be stressful with things not going to plan and unexpected events popping up during the day. Routemaster Bus London was not one of those unexpected events, they were a reliable provider. In fact, they were such a great part of our wedding day, which our guests throughly enjoyed! The booking process was very easy and the bus was timely. The staff was professional and were prepared with our pre-arranged beverages. The driver was very accomodating of changes to plans, which made this part of the event stress free. Highly recommend!

One of our favourite details from our big day! We knew hiring a Routemaster would be a big hit with our international customers, but were surprised by how much of a hit it was with our British guests as well. The photos with the bus turned out lovely, and more importantly, it was a memorable experience that our guests kept commenting on afterwards about how much fun they had with it. We did a lot of research when choosing our suppliers and are glad to have gone with this company. Reliable service and the communication with them was easy and prompt, couldn't recommend enough :)

Absolutely made our wedding a day to remember staff and driver really accommodating could not of done more to ensure our day was the best ever would highly recommend