Josh was appalling to deal with after the actual booking in the run up to the wedding and not at all what I would expect of someone in this industry. After numerous failures on his side, lack of communication and still never having met him following a no show at our booked meeting, it was agreed he would return our deposit of £250 and cancel the booking as I honestly had no confidence he would show up on the day. This was about 6 or 7 weeks prior to the wedding; we have now been married almost 3 months and have still never seen a penny back, and had no response to our last communication. We heard several excuses about not being able to get to the bank but I don't believe he ever intended to refund us anything and I don't think he wanted the job booking, whether that be he had double booked or we were a distance from him. If you want someone reliable, I'd look elsewhere. I had no doubt that Josh is great at what he does - this is why we booked him as it was exactly the style we had wanted, however this caused endless stress not to mention us having to find alternate entertainment and having paid him £250 that he didn't even have the decency to return despite confirming he would. Completely unacceptable. Further details of everything attached.