Charlotte was delight to work with, I never actually met her but yet she interpreted what I wanted so well, in fact the design she created for me was better than I could of dreamed off. Naturally she asked for a picture of my dress and after seeing the detail on it, asked for a close up so she could match the beads, I didn't even ask for that but it made the pieces even more personalised and perfect for my special day. Such personal yet professional service. I was recommended to Charlotte myself