We chose Hohlandsbourg Castle to celebrate our wedding this month. From our very first visit, we were captivated by the absolutely magnificent setting, the breathtaking view, and the beauty of the hall. Everything amazed us, and we were convinced we had found the perfect venue for this very important day.
Unfortunately, in hindsight, if we had known how the preparation and reception would unfold, we wouldn't have made this choice.
As the months went by, the constraints piled up, to the point where we felt that organizing our wedding was more of a burden than support in preparing for the most beautiful day of our lives.
This lack of flexibility wasn't limited to the venue's rules, but also extended to the behavior of some staff members. We very often felt like we were intruding, with a reception and attitude that were sometimes nonchalant, even unwelcoming. In a context where you're already under pressure to organize a wedding, this feeling is particularly difficult to bear.
During the setup, nothing was properly marked out, and visitors were constantly coming and going from the room while we were still setting it up. We also encountered numerous difficulties simply transporting our equipment and that of our vendors.
The security guards only allowed one car into the castle for setup. Neither we nor our vendors were allowed to enter with our vehicles. We therefore had to cross a large part of the castle on foot, carrying all the necessary equipment for our wedding, without any assistance. For a wedding setup, with everything involved in terms of decorations, equipment, personal belongings, and vendors' gear, this arrangement seemed particularly restrictive.
The closing time was also a very unpleasant experience. At 6:00 p.m., we were asked to leave in a particularly abrupt, even brutal, manner, when we had about ten minutes left to finish setting up. We fully understand the need to adhere to a schedule, but we would have appreciated more flexibility and, above all, a more humane approach to handling the situation. Those last ten minutes could certainly have been granted without consequence and would have avoided additional stress just hours before our wedding.
Access to the château was also a real challenge for our guests. The parking lot is located below the château, about a five-minute uphill walk away, and we were only able to park five cars there. Our 30 guests therefore had to make this climb in the blazing sun, some in dresses, heels, suits, or with their makeup freshly applied. We were aware of the unique nature of the venue, but we would have liked this constraint to have been better anticipated and taken into account in the planning.
Another particularly difficult point: the evening absolutely had to end at 2:30 a.m. to allow the vendors to pack up, as the venue had to be vacated by 4:00 a.m. In practical terms, our DJ had to start dismantling his equipment while our guests were still present. Unfortunately, for a wedding, this disrupted the flow and the end of the evening we had envisioned.
It's also important to know that the venue rental price, which may seem very attractive at first glance since it includes the entire site, comes with numerous restrictions. For example, the rental is only available until 8:30 pm, and a security guard is required for the evening at a cost of €50 per hour. We fully understand the reasons related to security and the specific characteristics of the venue, but we believe it's crucial that couples are fully aware of these conditions before committing.
Initially, we found the price-quality ratio acceptable given the exceptional setting. However, as the planning progressed, the restrictions, the lack of flexibility, and especially the feeling of not being truly supported ultimately led us to regret our choice.
We felt like we were organizing our wedding in a venue where the constraints were systematically emphasized, with very little room for adaptation. When planning a wedding, we don't ask for all the rules to be thrown out; we simply hope for a minimum of understanding, flexibility, and consideration for such an important event.
For a similar budget, we would probably have preferred a venue that was perhaps a little less prestigious, but offered more serenity, availability, flexibility, and above all, a warmer experience more in line with what we expected from a wedding reception venue.
However, we would like to sincerely thank Jean-Marc, the technician present at our wedding, for his kindness and dedication. He was incredibly helpful and truly did everything he could to provide us with flexibility and find solutions despite the numerous constraints. He was clearly one of the people who allowed us to experience this day in the best possible conditions, and we are very grateful to him.
The Château du Hohlandsbourg remains undeniably a magnificent venue, with an exceptional setting and a hall that truly amazed us during our first visit. But for a wedding, we believe that the beauty of the venue is not enough: the support, flexibility, kindness and serenity provided to the bride and groom are just as important.We chose Hohlandsbourg Castle to celebrate our wedding this month. From our very first visit, we were captivated by the absolutely magnificent setting, the breathtaking view, and the beauty of the hall. Everything amazed us, and we were convinced we had found the perfect venue for this very important day.
Unfortunately, in hindsight, if we had known how the preparation and reception would unfold, we wouldn't have made this choice.
As the months went by, the constraints piled up, to the point where we felt that organizing our wedding was more of a burden than support in preparing for the most beautiful day of our lives.
This lack of flexibility wasn't limited to the venue's rules, but also extended to the behavior of some staff members. We very often felt like we were intruding, with a reception and attitude that were sometimes nonchalant, even unwelcoming. In a context where you're already under pressure to organize a wedding, this feeling is particularly difficult to bear.
During the setup, nothing was properly marked out, and visitors were constantly coming and going from the room while we were still setting it up. We also encountered numerous difficulties simply transporting our equipment and that of our vendors.
The security guards only allowed one car into the castle for setup. Neither we nor our vendors were allowed to enter with our vehicles. We therefore had to cross a large part of the castle on foot, carrying all the necessary equipment for our wedding, without any assistance. For a wedding setup, with everything involved in terms of decorations, equipment, personal belongings, and vendors' gear, this arrangement seemed particularly restrictive.
The closing time was also a very unpleasant experience. At 6:00 p.m., we were asked to leave in a particularly abrupt, even brutal, manner, when we had about ten minutes left to finish setting up. We fully understand the need to adhere to a schedule, but we would have appreciated more flexibility and, above all, a more humane approach to handling the situation. Those last ten minutes could certainly have been granted without consequence and would have avoided additional stress just hours before our wedding.
Access to the château was also a real challenge for our guests. The parking lot is located below the château, about a five-minute uphill walk away, and we were only able to park five cars there. Our 30 guests therefore had to make this climb in the blazing sun, some in dresses, heels, suits, or with their makeup freshly applied. We were aware of the unique nature of the venue, but we would have liked this constraint to have been better anticipated and taken into account in the planning.
Another particularly difficult point: the evening absolutely had to end at 2:30 a.m. to allow the vendors to pack up, as the venue had to be vacated by 4:00 a.m. In practical terms, our DJ had to start dismantling his equipment while our guests were still present. Unfortunately, for a wedding, this disrupted the flow and the end of the evening we had envisioned.
It's also important to know that the venue rental price, which may seem very attractive at first glance since it includes the entire site, comes with numerous restrictions. For example, the rental is only available until 8:30 pm, and a security guard is required for the evening at a cost of €50 per hour. We fully understand the reasons related to security and the specific characteristics of the venue, but we believe it's crucial that couples are fully aware of these conditions before committing.
Initially, we found the price-quality ratio acceptable given the exceptional setting. However, as the planning progressed, the restrictions, the lack of flexibility, and especially the feeling of not being truly supported ultimately led us to regret our choice.
We felt like we were organizing our wedding in a venue where the constraints were systematically emphasized, with very little room for adaptation. When planning a wedding, we don't ask for all the rules to be thrown out; we simply hope for a minimum of understanding, flexibility, and consideration for such an important event.
For a similar budget, we would probably have preferred a venue that was perhaps a little less prestigious, but offered more serenity, availability, flexibility, and above all, a warmer experience more in line with what we expected from a wedding reception venue.
However, we would like to sincerely thank Jean-Marc, the technician present at our wedding, for his kindness and dedication. He was incredibly helpful and truly did everything he could to provide us with flexibility and find solutions despite the numerous constraints. He was clearly one of the people who allowed us to experience this day in the best possible conditions, and we are very grateful to him.
The Château du Hohlandsbourg remains undeniably a magnificent venue, with an exceptional setting and a hall that truly amazed us during our first visit. But for a wedding, we believe that the beauty of the venue is not enough: the support, flexibility, kindness and serenity provided to the bride and groom are just as important.