I have come to Salisbury hotel heaps of times and it has always been great. But tonight I really wanted to make a note of the staff. Tess, the new bistro manager, was so lovely and kind. She was very thoughtful and frequently did small things that others might not notice but I noticed, and it was super appreciated. From turning on the claw machine my nephew's were trying to play on, to bringing out colouring books, to topping up a wine glass because the bottle was nearly empty.