Upon booking and not having quite an impression of the review, we gave it a go because it's situated in a prime location(opposite Central Station). The outcome was a wonderful experience beyond our expectations. The manager on shift 8/12/23 at 1500 hrs, Sohrab, and the lady staff: Daria was a professional, positive attitude, helpful, and had a great customer service mind. We enjoyed our stay, the Superb King Delux on the 6th floor was tidy and the bed was fantastic. Thank you from Mona and Bill.