DO NOT BOOK,
In short they'll sell you the dream then not deliver and stop replying to all emails etc.
We paid alot of money (ALOT) to them and the proudly provided the absolute bare minimum,
- We asked for and were promised gluten free options as a few of our guests have celiac disease, they were never delivered, then we were given stinking attitude from the owner saying we should have asked (apparently it was hidden in the kitchen for some reason)
When we told them we did he stopped replying to emails,
- Nothing was labelled, not even the allergen related stuff, when we raised we were told by the owner legally they didn't have to label anything,
So your guests will just have to play Russian roulette with they're allergies according to this company,
-Staff didn't know which food was allergen safe and which wasn't, again your guests will be left to guess, I hope for they're sake they don't get it wrong,
- We paid for a tasting, the burgers served were amazing, come the wedding day we had cheap frozen burgers in crap buns,
When asked about this the owner admitted they were not the same (so admitted to ripping us off) but offered no explanation or apology, then stopped responding to emails,
(The same thing done with naan breads)
- Crisp rolls were served with a blob of butter on the bottom that's it (how can you muck up a buttered roll),
- Our £450 cake was left uncovered and under a leak so it got wet and ruined (only discovered this when staff had gone home early), when we asked about this apparently staff at our venue were eating our cake (we don't believe this) and fresh foods staff didn't see fit to tell us,
- Stopped responding to emails even when asked to refund our £100 REFUNDABLE deposit, so you may aswell add that to whatever you pay them as your won't see it again,
They have a clause in they're contract that says if you don't spend your wedding day watching them like a hawk and complain about every little thing there and then they will dismiss any complaints,
They will claim they have photos to prove they did nothing wrong, but will stop answering your when you ask to see them,
If you dare to complain the owner will respond with a fowl attitude and legal bullying, then will stop answering emails when called out on it,
And you'll get all this and much much more besides for the low low price of £4000 bloody pound !
Over all once they've got your money you are forgotten and they will provide the absolute bare minimum on the day.
Graham (owner) will be your best mate, nicest guy ever, until he's got your money and cocked up your wedding,
Then he turns very nasty very quickly, legal bullying, foul attitude, not even an apology etc,
and he loves to quote legal bare minimum standards at you after he promised you 5 star service and took the money for it
Happy to provide all emails etc to anyone who is unsure,
Would hate to see someone else get caught out by this dodgy firm,
DO NOT BOOK
P.s Graham, if you see this, I'm still waiting for an answer to my emails,
Regards
Josh